Shipping and Return Policy
Shipping Policy for the USA: Sonny’s Glasses products are available to customers in the USA. The shipping time could be from 7-15 days, depending on the shipping. The shipping may take two extra days if any delay occurs. Sonny’s Glasses provides free shipping methods.
Returns Policy for USA: Sonny’s Glasses accepts returns for defective or damaged products within 4 days of delivery. If the customer receives a defective or damaged product, they should contact Sonny’s Glasses email: help@sonnysglasses.com
within 7 days of delivery to initiate the return process. The customer will need to provide photos or videos to prove the defect or damage. Sonny’s Glasses will then provide a return address for the customer to send the product back. Once the product is received and inspected, Sonny’s Glasses will either send a replacement or issue a refund.
There are several reasons why Sonny’s Glasses may not accept returns or issue refunds, including:
Non-defective items: Sonny’s Glasses does not accept returns or refunds for non-defective items. This means that if you simply change your mind or no longer want the product, you will not be able to return it.
Shipping issues: If the product was lost or damaged during shipping, Sonny’s Glasses may not be responsible for the return or refund. However, they may offer a partial refund or a replacement product.
Time limit: Sonny’s Glasses has a time limit for returns and refunds. If you do not report the issue within the specified time frame, you may not be eligible for a return or refund.
Improper use: If you have used the product in a way that it was not intended to be used, Sonny’s Glasses will not accept returns or issue refunds.
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